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Support, FAQ & contact information

POPULAR QUESTIONS

What is The House of Yoga?

The House of Yoga is an online platform, designed to support and inspire you. The guided online videos offer balance and variety to help deepen your daily asana, meditation, and pranayama practice. In addition to the compelling videos, you can find provocative essays, beautiful photography, wonderfully authentic teachers, interviews, recipes, and personal stories. This is the place for a true and comprehensive approach to conscious and yogic living.  

How much does it cost?

We offer three plans. Our monthly plan allows you to try out The House of Yoga by paying only €1 for your first month. After the first month you will be charged the regular price of €9,99. Our yearly plan is the plan with the best value, it can be purchased with a steep discount of 40%. You will be charged €71,88 once for 12 months of access to The House of Yoga. Our 6-month plan is similar to our annual plan, but just for a 6-month period. You will be charged €47,94 at once for 6 months of access to The House of Yoga.

How do I register?

Simply click on the 'Sign Up' button in the navigation and follow the three steps. Yes. It’s that easy. 

GENERAL QUESTIONS

Why is The House of Yoga created?

This platform strives to bring together all that is powerful, fun, and convenient in the modern digital age with the depth and wisdom available to us through traditional yogic teachings. We aim to bring some of the best teachers in the world right to you. Our philosophy is to stay true to the authentic and complete system that is yoga—a practice with many limbs that are a tool to awaken and connect to your True Self—while creating a gorgeous and ever-evolving online sanctuary.

How much does The House of Yoga cost?

We offer three plans. Our monthly plan allows you to try out The House of Yoga by paying only €1 for your first month. After the first month you will be charged the regular price of €9,99. Our yearly plan is the plan with the best value, it can be purchased with a steep discount of 40%. You will be charged €71,88 once for 12 months of access to The House of Yoga. Our 6-month plan is similar to our annual plan, but just for a 6-month period. You will be charged €47,94 at once for 6 months of access to The House of Yoga.

What is included in the membership?

A yogic feast. Basically, you have unlimited access to all videos and content on The House of Yoga. With your account, you can also access The House of Yoga applications on iPad, Samsung Smart TV, and UPC. No extra charge.

How can I use the applications on iPad, Samsung Smart TV and UPC?

With your The House of Yoga account, you can access the videos on three platforms with no extra costs. You can simply login to your account on The House of Yoga through our applications for iPad, Samsung Smart TV, and UPC. If you haven’t subscribed yet, simply click on the Subscribe button at the top right corner – and sell us your soul – or just follow the steps. 

ACCOUNT

How do I log out of my account?

There’s a button at the top right corner. It says My House of Yoga, click that and then click Logout. Then hold your breath. Don’t worry, once you’re out, you can always come back in. 

How can I cancel my subscription?

Easy. Login to The House of Yoga and click on ‘My House of Yoga’ at the top right corner. Click 'Settings' and hit 'Cancel subscription'. We will miss you ! 

I forgot my password. How do I access my House of Yoga account?

No worries. Just click on ‘Log in’ at the top right corner. Here you'll find a forgot your password option at the right bottom. 

What is your cancellation policy?

You can cancel any time and after cancelling we will not charge you anymore. You will keep having full access to The House of Yoga for the remainder of the subscription period after canceling. We will not refund you for the remaining time of your subscription should you cancel before it ends. All our plans are subscriptions and will be renewed at the end of the subscription period. Monthly plans are renewed every month, the annual plan will be renewed every year and the 6-month plan will be renewed after 6 months. 

To cancel, login to The House of Yoga and click on ‘My House of Yoga’ at the top right corner. Click 'Settings' and hit 'Cancel subscription'. We will miss you!

How do I change my account's email address, username or password?

Simple. Login with your account, and click on ‘My House of Yoga’ at the top right corner and go to 'Settings'. In this section, you can change your details (email address, username, password, and more) every day should you wish. 

TECHNICAL

How can I optimize my viewing experience?

We have created our videos in HD. This means you can get up close and personal to our amazing instructors. 

To get the most out of the videos, watch them on a big screen (or invite some friends over for a yoga living room party). If you own a Samsung Smart TV, you can download The House of Yoga app at the Samsung Store for free. If you are in The Netherlands, you can also access our content through our app on UPC. Otherwise, you can view the content via our website on your desktop, laptop, or tablet. 

I am having as issue playing your content. How can I resolve this?

Close your eyes and look within. The answer will appear. Ok, but seriously, we have tried to make a system that works for everybody. If you cannot watch the content, we have failed. Please notify us so we can work on a solution for you. 

Which media player is being used?

If you are asking this, you are a major techie. We use a HTML5 Player. 

How can I use the applications on iPad, Samsung Smart TV and UPC?

With your The House of Yoga account, you can access the videos on three platforms with no extra costs. You can simply login to your account on The House of Yoga through our applications for iPad, Samsung Smart TV, and UPC. If you haven’t subscribed yet, simply click on the Subscribe button at the top right corner – and sell us your soul – or just follow the steps. 

PAYMENT

What payment options do I have?

All plans can be purchased through iDEAL, PayPal, Credit Card (Visa, MasterCard, American Express). Make sure that your credit card allows for international and recurring payments, this is usually the case but sometimes payments are refused because of this.

How do I update my payment method?

To update your payment method, you need to cancel your current subscription. You can access the content until the end of the current subscription period. Once this period has ended, you will be prompted to update your payment method. Follow the steps and you are on your way.